Welcome to ThemeLooks Support

Response time is usually within 1 business day. Support Online: Sat-Thu / 9:30am - 5:30pm (GMT +6)

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We normally response within 24 hours

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** The time is base on America/New_York timezone

How long will you take?

Find quick answers to frequent pre-sale questions asked by customers

1. Login into https://themelooks.com/my-account/ 2. Go to the Orders menu 3. Click the View button to view your order to get the license.

No. Please learn more about our support policy (item support includes & not included), here https://support.themelooks.com/site/page/3/support-policy.html

Of course, you can report a bug even if your support period was expired.

Friday is our weekend.

1. Go to https://codecanyon.net/downloads 2. Click Download next to the item for which you need the purchase code. 3. Click ‘License certificate & purchase code’ (available as PDF or text file).

No. Please learn more about the Envato Market item support policy (item support includes & not included), here https://themeforest.net/page/item_support_policy

Please check this article https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support

Of course, you can report a bug even if your support period was expired.

Friday is our weekend.